LyrAI is a senior team of engineers and operators building custom AI voice agents and purpose-built CRMs for service businesses. We don't sell software, we deliver a working system, engineered around how your business actually runs.
Most teams are stitching together a call answering service, a generic CRM, three automation tools, and a part-time admin, and still missing calls and dropping leads. LyrAI replaces that with a single integrated system: an always-on AI voice agent trained on your business, plus a CRM engineered around your actual workflow. Built once, owned by you, optimized continuously.
From the first ring to the booked job, every layer is engineered to talk to the next, no copy-paste, no missed handoffs.
Customer dials your number
Trained on your shop, services, pricing
Job created, customer enriched, tagged
Tech assigned, ETA texted, calendar synced
Quotes, reviews, win-back, all automated
Pickup in <1 ring, 24/7.
Captures name, address, issue, urgency.
Routes by trade, zip, and tech availability.
Writes to your calendar, confirms by SMS.
CRM record + transcript ready for dispatch.
LyrAI was born in California, engineered from inside real HVAC shops before it was ever sold as a product. Every workflow, every script, every CRM field was earned on live calls, live dispatch boards, and live jobs in 110-degree summers.

"We didn't build LyrAI in an office. We built it on ride-alongs, in dispatch rooms, and on the truck โ until it answered calls better than the best CSR in the shop."
LyrAI started inside California HVAC operations, sitting next to dispatchers, owners, and techs. We watched million-dollar shops lose jobs every week to missed calls, slow follow-up, and CRMs built for software companies, not service businesses. The problem wasn't effort, it was infrastructure.
We rebuilt the stack from the dispatch board up: a custom AI voice agent that answers like a senior CSR, and a CRM modeled on how HVAC, plumbing, and home-service crews actually run a day. Every workflow was pressure-tested live in California shops before it shipped to a single outside client.
Today LyrAI runs production deployments for service operators across the US, with kickoff-to-live in 1 to 2 weeks, a 99.9% uptime SLA, and continuous optimization driven by real call data, real bookings, and real revenue, not dashboards.
A senior, hands-on team. The people you meet on the discovery call are the same people engineering, deploying, and optimizing your system, no account managers, no hand-offs.

With over 20 years of entrepreneurial experience and 25 years in the IT industry, our CEO has built and led multiple technology-driven businesses focused on innovation, performance, and long-term client success.
For the past 5 years, the main focus has been on AI technologies, automation services, AI workflows, intelligent agents, and advanced web content systems. Today, he leads a young, highly skilled, and unified team dedicated to building premium AI solutions tailored to real business needs.
The core philosophy behind LyrAI is simple: understanding the client comes first. Every service and product is designed around customization, industry-specific needs, and measurable business impact. The mission is not to deliver generic platforms, but to create highly personalized AI ecosystems that help companies scale faster and operate smarter.
He strongly believes that in 2026, US businesses no longer need one-size-fits-all software solutions. The future belongs to specialized AI services built around each client's exact operational structure and industry requirements. AI is no longer optional โ it is becoming one of the defining pillars of modern business.
The success of LyrAI is measured by the success of its clients. The vision is to position LyrAI as the leading premium provider in the US market for AI automation, AI agents, intelligent workflows, and fully customized AI-driven business solutions.

I lead the architecture behind every LyrAI deployment, from real-time voice infrastructure to the CRM data layer. My focus is engineering systems that stay sub-second under load, hold up across thousands of live calls, and are shaped around how the operator actually runs the business, not the other way around.

I build and maintain the integrations, deployment pipelines, and system-level plumbing that keep LyrAI running across every client environment. Every deployment I ship is designed to be stable, observable, and production-ready from day one, with zero surprises once it's live.

Laurentiu began his journey in the media production industry driven by a strong interest in photography, video production, and creative communication. Over the years, he developed his skills through hands-on experience, creative projects, and continuous learning in the fields of videography, editing, and digital content creation.

With over 15 years of experience in traditional and digital marketing, she leads our marketing team with a strong focus on strategy, performance, and brand growth. Her expertise covers online advertising, campaign management, customer acquisition, and multi-channel marketing. Throughout her career, she has helped businesses scale through data-driven decisions and effective communication strategies. She oversees the development and execution of marketing operations, ensuring consistent growth and strong market positioning.
Every voice agent and CRM is engineered around your workflow, services, pricing, and tone of voice. No generic chatbot scripts.
We optimize for measurable outcomes: instant pickup, qualified leads, booked appointments, and automated follow-up across the lifecycle.
Sub-second latency, encrypted call audit trails, GDPR/CCPA-aligned data handling, and a 99.9% uptime SLA out of the box.
You work directly with the team building your system. Direct Slack channel, weekly reviews, and continuous optimization based on real data.
Book a 30-minute discovery call. We'll map your workflow, show you a live voice agent demo, and scope a tailored proposal, no generic packages.